Good luck!

I had opened it a while back already, but I figured it was winter and my nose was off (and I probably tried to ignore the fact that my expensive Chanel purchase was a dud – I honestly thought it was me, until very recently), and I didn’t think the store would take back an opened bottle. However, I’ve since got quite friendly with the staff at my local store of preference, so I might just explain the situation to them and see if there’s anything they can do. Perhaps they can take it up with their Chanel representative or something.

It’s just… there’s no lemon, there’s no jasmine, there’s nothing but oakmoss.

Not sure how it would help to email the corporate Chanel site, but you never know, so if the store doesn’t take it back it’s worth a shot.

I purchased a bottle of Cristalle EDT (not the Verte version). I smelled it on someone else, fell in love with it, tested it at the store, loved it, got home to open my little package to find it smelling like… paint stripper.

It’s awful. It doesn’t matter whether I spray it on my hair, clothes, skin, paper – it just smells off. It’s not mossy or earthy, it’s… I’m struggling to describe it, but let’s just say my sister asked who’d been taking their nail polish off last time I wore it.

Of course, it’s been months since I purchased and I don’t have a receipt or anything, but it’s only recently dawned on me that perhaps I’m not the one who’s off, but the perfume is…

Would it be worth emailing the lovely folk at Chanel? Has anyone found themselves in a similar situation (not necessarily with this perfume, of course)?